Learn how to use Aionify
Guides for every tool, step-by-step setup instructions, and answers to common questions.
Getting Started
Go from zero to your first sale in five steps.
Create your account
Sign up with your email and set a password. You'll land on the onboarding flow that sets up your organization.
Set up your organization
Your organization is your workspace. All products, customers, courses, and settings live under it.
Connect Stripe
Stripe handles all payment processing. Connect your existing Stripe account or create a new one.
Create your first product
Products are the core of your business. Create a digital product with pricing and optional file delivery.
Build a checkout page
Checkout pages are where your customers pay. Build one with the drag-and-drop editor.
Products & Pricing
Create digital products, set pricing, and manage your catalog.
Product types
Aionify supports three product types: Digital (files delivered after purchase), Service (no delivery, manual fulfillment), and Bundle (multiple products sold together). Choose the type when creating a product.
Pricing options
Each product can have multiple prices. One-time payments charge once. Recurring prices create subscriptions (monthly, yearly, or custom intervals). Payment plans split a one-time price into installments.
File delivery
Attach files to digital products. After a successful purchase, the customer receives an email with a secure, time-limited download link. Links expire automatically. You can configure expiry duration in product settings.
Coupons & discounts
Create coupon codes with fixed or percentage discounts. Set usage limits, expiration dates, and restrict coupons to specific products. Coupons are applied at checkout.
Checkout Pages
Build and customize high-converting checkout experiences.
Creating a checkout page
Each checkout page is linked to a product and price. Use the visual editor to customize the layout, add your branding, and configure which fields to collect (name, email, phone, address).
Order bumps
An order bump is an additional offer shown on the checkout page. The customer can add it with a single checkbox. Great for bonus content, templates, or add-on services. Configure the bump product and display text in the checkout settings.
Checkout analytics
Every checkout page tracks views, starts, and completions. See your conversion funnel in Commerce Analytics to identify where customers drop off and optimize.
Custom domains
Checkout pages are served on your organization's subdomain (yourname.aionify.io/checkout-slug). Set your subdomain in Settings > Public.
Courses & Learning
Build courses, manage students, and track progress.
Course structure
Courses are organized into Modules, and modules contain Lessons. Modules act as chapters or sections. Lessons can be video, text, or quiz type. Drag to reorder modules and lessons.
Drip content
Control when students can access lessons. With drip scheduling, lessons unlock on a set number of days after enrollment. This prevents students from rushing through content.
Student enrollment
Students are enrolled automatically when they purchase a course-linked product. You can also manually enroll students from the course settings. Enrollment status can be active, paused, completed, or revoked.
Quizzes
Add quizzes to any lesson to test knowledge. Question types: multiple choice, true/false, and multiple select. Set passing scores, attempt limits, and time limits. Quizzes can gate progress — students must pass before continuing.
Progress tracking
Students see their progress through each module and the overall course. Lesson completion is tracked automatically. You can view per-student progress in the course dashboard.
Certificates & gamification
Award completion certificates when students finish a course. Configure badge achievements for milestones like completing a quiz perfectly, maintaining a learning streak, or finishing quickly.
Sales Flows & Upsells
Maximize order value with upsells, downsells, and order bumps.
How sales flows work
A sales flow is a sequence of offers shown after the initial checkout. After the customer pays, they see an upsell page. If they accept, the additional product is charged immediately. If they decline, you can show a downsell with a lower-priced alternative.
Setting up upsells
In Sales Flow Builder, create a flow and attach it to a checkout page. Add upsell steps with the product to offer, the price, and the page content. Upsells use one-click purchase — no re-entering payment details.
Order bumps vs upsells
Order bumps appear on the checkout page itself (before payment). Upsells appear after payment is confirmed. Both increase average order value, but bumps have higher acceptance rates because there's no extra step.
Subscriptions & Billing
Manage recurring revenue, billing cycles, and retention.
Creating subscription products
Set a product's price type to "Recurring" and choose the interval (monthly, yearly, or custom). Stripe handles the billing cycle automatically. You can offer free trials by setting a trial period in days.
Managing active subscriptions
View all subscriptions in Subscription Manager. See status (active, past due, cancelled), next billing date, and lifetime value. You can pause, cancel, or change a subscription's plan.
Dunning & failed payments
When a payment fails, Stripe automatically retries. Aionify shows the subscription as "past due" and can trigger an automation (e.g., send the customer an email asking them to update their card).
Churn prevention
Track churn rate in Commerce Analytics. Use automations to send engagement emails to inactive members, offer discounts to cancelling subscribers, or trigger a survey to understand why they're leaving.
Affiliate Program
Recruit partners, track referrals, and manage commissions.
Setting up your program
Enable the affiliate program in Affiliate Center. Set a default commission rate (percentage or fixed amount), cookie duration (how long a referral link stays active), and minimum payout threshold.
Affiliate portal
Each affiliate gets a branded portal on your subdomain where they can view their referral link, track clicks and conversions, see pending and paid commissions, and download payout reports.
Commission tiers
Create tiered commission structures that reward top performers. For example: 20% for 0-10 sales, 25% for 11-50, 30% for 50+. Tiers are calculated automatically.
Payouts
Review pending commissions in the Affiliate Center. Approve or reject individual commissions, then process payouts. Export payout data for your records.
Automations
Build workflows triggered by events across your platform.
How automations work
An automation consists of a Trigger (what starts it), Actions (what it does), and optionally Conditions (logic branches). For example: Trigger = "Purchase completed" → Action = "Send welcome email" → Wait 3 days → Condition = "Opened email?" → Yes: send upsell, No: send reminder.
Available triggers
Purchase completed, subscription started/cancelled/renewed, form submitted, survey completed, course enrolled, lesson completed, quiz passed/failed, customer tag added, and time-based (scheduled/delayed).
Available actions
Send email, add/remove customer tag, add to segment, enroll in course, create order note, wait (delay), and conditional branch (if/else based on customer data or event properties).
Testing automations
Use the "Test" button in the builder to simulate a trigger with sample data. The test run shows you which actions would execute and in what order, without actually sending emails or modifying data.
Customers & CRM
Manage contacts, view history, and segment your audience.
Customer profiles
Every person who purchases, enrolls, or submits a form becomes a customer. Their profile shows all orders, enrollments, subscriptions, activity timeline, and any tags you've applied.
Segmentation
Create segments based on purchase history, subscription status, course progress, tags, or custom fields. Segments update dynamically — when a customer matches the criteria, they're automatically included.
Importing customers
Import existing customers via CSV. Map your columns to Aionify fields (name, email, tags). Duplicate emails are merged with existing records.
Surveys
Collect feedback with branded, embeddable surveys.
Creating a survey
Create surveys in the Sites Hub. Add questions of various types: single choice, multiple choice, text, long text, rating (stars), NPS (0-10 scale), and contact fields (name, email, phone).
Styling & branding
Customize your survey's primary color, font, border radius, and background. Add a logo and thank-you message. Surveys match your brand automatically when embedded on your pages.
Sharing & embedding
Each survey has a public URL on your subdomain. You can share it directly or embed it on any Aionify page. Survey responses are stored and viewable in Survey Responses.
Analyzing responses
View all responses in the Survey Responses dashboard. See individual answers, aggregate statistics, and export data as CSV for further analysis.
Settings & Configuration
Organization settings, team, integrations, and public pages.
Organization settings
Manage your organization name, logo, and timezone in Settings. These values are used across checkout pages, emails, and your public pages.
Subdomain & public pages
Set your subdomain in Settings > Public. Your public pages (checkout, courses, affiliate portal) are served at yourname.aionify.io. The subdomain must be unique and can be changed anytime.
Team & roles
Invite team members via email in Settings > Team. Roles: Owner (full control), Admin (manage everything except billing), Member (use tools, no settings access). Each person logs in with their own account.
Stripe integration
Connect your Stripe account in Settings > Stripe. Aionify uses Stripe Connect so payments go directly to your Stripe account. We never hold your funds. Disconnect and reconnect anytime.
Email settings
Transactional emails (order confirmations, enrollment notices, password resets) are sent via Resend from your configured sender address. Customize email templates in the platform.
Can't find what you need?
Our support team responds within 4 hours during business hours.